We take overevery call that comes in after hours.
Oxford Crown Technologies builds voice and operations agents that take a whole process off your team, including the systems nothing else can connect to. Live in 14 days, on accounts you own, with a 28 day money back guarantee.
The platforms
222 platforms, 19 groups
We are not tied to one vendor, so we pick the thing that actually holds.
Where the data cannot leave your building, the same work runs on open weight models on hardware you own, with no per seat licence attached to it.
14days
From onboarding to your first system running in the live path, not a demonstration of one.
9agents
Already running in production, each one carrying the return it produces.
Yours to keep
Built on your accounts, owned by you.
We build on the leading commercial models, running under your own provider account rather than ours, so the system, the data and the workflows belong to you the day they are delivered. Where records are not allowed to leave your premises, we can run open weight models on your own hardware instead.
- Live in 14 Days
- 28 Day Money Back Guarantee
- You Own Everything We Build
Legacy System Bridge
Automate the system your vendor will not open up.
AI Receptionist
Never miss a call again.
28days
We prove Return on Investment
We prove Return on Investment, or you do not pay. The window starts the day your first system goes live, and inside it we measure what the process used to cost against what it costs now.
How we work
Each agent takes a whole process off a person, rather than assisting with it.
Twenty things we can build for you
What you get back
Every capability, with the return it produces.
A capability without a number means nothing. Here is the full catalogue: what each agent takes over, and what it typically gives back on a first build.
| Agent | What it takes over | Typical return |
|---|---|---|
| 01 AI Receptionist | Never miss a call again. | Around 40 hours of phone cover a month, removed |
| 02 Lead Response Agent | Your fastest responder, always online. | First reply cut from about 4 hours to under 30 seconds |
| 03 Reactivation Agent | Turn dormant leads back into revenue. | 600 dormant records worked in an evening, not over six weeks |
| 04 Website Voice and Chat Agent | Give your website a voice that answers and acts. | Roughly 6 in 10 routine enquiries closed without a person |
| 05 Messaging Operations Assistant | Run your business from a chat window. | A 90 minute morning admin round down to one voice note |
| 06 Proposal and Quote Generator | Close more work without writing another proposal. | 1 hour of writing reduced to about 4 minutes of review |
| 07 Document Data Extraction | Get the numbers out of the paperwork. | 2 hours of keying down to 10 minutes of checking |
| 08 Legacy System Bridge | Automate the system your vendor will not open up. | 3 days a month of re-keying between systems, removed entirely |
| 09 Private AI on Your Infrastructure | Intelligence that never leaves your building. | One fixed build instead of a per seat licence that grows with the team |
2 hrsto10 mins
Invoice and document processing
4 hrsto25 mins
Research, proposal and follow-up
4 hrsto30 secs
First response to a new enquiry
1 hrto4 mins
Writing a costed proposal
The returns above are typical for a first build rather than measured results for a named client. The figures in the client references are what those organisations reported to us.
The platforms
Every layer, and what each one is there to do.
We build against 222 platforms across 19 groups, so the answer to "does it work with ours" is almost always yes, and where it is not we drive the system through its own interface instead. The measurement layer is the one people skip, and it is the reason we can prove the return rather than assert it.
Models and voice
The reasoning layer, and the systems that speak to your customers.
- Anthropic Claude
- OpenAI
- Google Gemini
- Azure OpenAI Service
- Amazon Bedrock
- Mistral
- Cohere
- Hugging Face
- Ollama
- vLLM
- Azure AI Speech
- Whisper
- AssemblyAI
- Deepgram
- ElevenLabs
- Local open-weight models
Retrieval and knowledge
How a system finds the right document before it is allowed to answer.
- LangChain
- LlamaIndex
- Pinecone
- Weaviate
- Qdrant
- Chroma
- pgvector
- Elasticsearch
- Algolia
- Typesense
Creative and video
Generated video and imagery, where a brand needs volume.
- Higgsfield
- Runway
- Kling
- Luma
- Sora
- Midjourney
- Flux
- Synthesia
- HeyGen
- Canva
- Figma
Automation and orchestration
How the steps get joined together and kept running.
- n8n
- Zapier
- Make
- Power Automate
- Workato
- Temporal
- Apache Airflow
- Playwright
- Puppeteer
- Selenium
- Docker
- Webhooks
- Queue workers
Telephony and messaging
Where the call, the message and the voice agent actually land.
- Twilio
- Vonage
- RingCentral
- Aircall
- 3CX
- Dialpad
- 8x8
- WhatsApp Business
- Telegram
- Slack
- Microsoft Teams
- Discord
Outreach and CRM
Pipeline, sequencing and everything that touches a prospect.
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Microsoft Dynamics 365
- Close
- Apollo
- Lemlist
- Instantly
- ActiveCampaign
- Klaviyo
- Braze
- Mailchimp
- Twilio SendGrid
- Postmark
- Resend
Support and ticketing
The inbox and the queue a customer actually experiences.
- Zendesk
- Intercom
- Freshdesk
- Front
- Help Scout
- Gorgias
- Jira Service Management
- HubSpot Service Hub
- Crisp
Scheduling and field service
Diaries, jobs and engineers, which is where bookings go wrong.
- Calendly
- Cal.com
- Acuity Scheduling
- Microsoft Bookings
- Google Calendar
- Jobber
- ServiceTitan
- Simpro
- Housecall Pro
Business systems
The platforms your team already lives in every day.
- Microsoft 365
- SharePoint
- OneDrive
- Google Drive
- Google Sheets
- Dropbox
- Box
- Zoho One
- Notion
- Airtable
- Smartsheet
- Monday
- Trello
- Asana
- ClickUp
- Jira
- Confluence
- Linear
- Basecamp
Documents and signature
Getting a document drafted, approved and legally signed.
- DocuSign
- PandaDoc
- Dropbox Sign
- Adobe Acrobat Sign
- Adobe PDF Services
- Google Docs
- Microsoft Word
- Proposify
Finance and accounting
Where the numbers have to reconcile exactly.
- Xero
- QuickBooks
- Sage
- Zoho Books
- FreeAgent
- NetSuite
- Dext
- Wise
- Revolut Business
E-commerce and payments
Orders, checkouts and the money that has to clear behind them.
- Shopify
- WooCommerce
- Magento
- BigCommerce
- Amazon Seller Central
- Stripe
- PayPal
- Square
- Adyen
- GoCardless
- Klarna
Recruitment and HR
Hiring, onboarding and the paperwork that follows a new starter.
- Bullhorn
- Greenhouse
- Workable
- Lever
- Teamtailor
- BambooHR
- Personio
- Rippling
- Deel
- Workday
Legal and property
Two sectors whose core systems almost never offer a way to connect.
- Clio
- Actionstep
- LEAP
- iManage
- Reapit
- Alto
- Rightmove
- Zoopla
- Arthur
Healthcare
Clinical records, where private deployment is usually the only option.
- Epic
- Cerner
- Cliniko
- Semble
- Dentally
- SystmOne
- HL7 FHIR
Build and infrastructure
What the systems themselves are made of.
- TypeScript
- Next.js
- React
- Python
- .NET
- PostgreSQL
- Redis
- MongoDB
- Supabase
- OpenCV
- Vercel
- Cloudflare
- Amazon Web Services
- Microsoft Azure
- Google Cloud
- Kubernetes
- Terraform
- GitHub
- GitLab
- Bitbucket
- Expo
- Tauri
- Hostinger
Web and internal tools
The front ends and admin screens a process has to be driven from.
- WordPress
- Webflow
- Framer
- Contentful
- Sanity
- Storyblok
- Retool
- Bubble
- Streamlit
Data and warehousing
Where the record of what happened is kept and queried.
- Snowflake
- Google BigQuery
- Databricks
- Fivetran
- dbt
- Metabase
- Looker
- Power BI
- Tableau
Measurement and delivery
So the savings can be proven rather than asserted.
- PostHog
- Amplitude
- Mixpanel
- Hotjar
- Twilio Segment
- Google Analytics
- Sentry
- Grafana
- Datadog
- Google Ads
- Meta
Logos identify the platforms we integrate with. All marks remain the property of their owners. Several vendors ask that their mark is not redistributed, so those platforms appear as a text chip instead.
The catalogue
Four voice agents. Five operations agents.
The voice suite handles everything that arrives from outside the business. The operations suite handles everything that happens once it is inside.
Voice and front of house
Answering, qualifying, booking and following up. These run where the enquiry lands, on the phone, on the website and in the messaging channel.
01 AI Receptionist
Never miss a call again. More enquiries captured. Lower front desk cost.
02 Lead Response Agent
Your fastest responder, always online. Every enquiry answered in seconds, not hours.
03 Reactivation Agent
Turn dormant leads back into revenue. Revenue from data you already own.
04 Website Voice and Chat Agent
Give your website a voice that answers and acts. Faster answers, fewer tickets, more conversions.
Operations and back office
Reading, writing, keying, reconciling and driving the systems that were never built to be automated.
05 Messaging Operations Assistant
Run your business from a chat window. Your admin handled without opening a single app.
06 Proposal and Quote Generator
Close more work without writing another proposal. You hang up. It is written. All that is left is to send it.
07 Document Data Extraction
Get the numbers out of the paperwork. Days of manual keying reduced to a review queue.
08 Legacy System Bridge
Automate the system your vendor will not open up. The automation everyone else told you was impossible.
09 Private AI on Your Infrastructure
Intelligence that never leaves your building. Full capability with full data residency.
How it works
Four steps, live in 14 days.
Nothing is built until you have signed off the map, and nothing is called finished until it has been proven against your real systems in the live path.
- 01
Discovery
A private call to confirm scope, goals and the systems we will connect
- 02
Blueprint
Your workflow mapped and agreed in writing before any build begins
- 03
Build and Train
Integration, prompt architecture and full end to end testing
- 04
Launch and Refine
Live within 14 days, then 28 days of optimisation at no charge
How we price
One fixed price, agreed before we start.
We do not publish a price list, because a number without a scope behind it tells you nothing. After a fifteen minute call you get a written quotation, and it does not move afterwards.
Fixed, and in writing
One quotation issued after discovery, covering an agreed scope. No hourly billing, and no revised estimate part way through the build.
A build, not a subscription
You own the workflows, the agents, the integrations and the documentation on delivery. There is no platform to stay subscribed to and nothing stops working if you stop working with us.
Proven, or refunded
We measure what the process cost before against what it costs now. If the return is not there inside 28 days of go live, we refund in full and decommission the system.
Growth and Support Plan, monthly, optional. Optional and never a condition of the build. Monitoring, fixes, updates as your tools change, and continuous improvement of the systems already running.
Client references
What these clients reported after go live.
Attributed to the organisation, never to a person. These three figures are what each organisation told us changed once the system was running.
Every enquiry answered in seconds, around the clock
What we built
An automated sales system that contacts every new enquiry, answers questions on availability and pricing, qualifies the guest and books the viewing straight into the diary
Enquiries used to sit unanswered overnight, which in short lets means the booking simply goes elsewhere. Now every one gets a reply within seconds and arrives with us already qualified. The difference in booked viewings was obvious inside the first month.
Marking turnaround cut from days to minutes
What we built
Online testing platform with automated marking, card payments taken and reconciled without anyone touching them, and results and reminders sent to candidates over WhatsApp
They built our whole testing platform. Marking that took days takes minutes. Payments come in and reconcile themselves. Candidates get their results and reminders on WhatsApp without anyone sending them. It has not gone down since launch.
A 4 hour task reduced to 25 minutes
What we built
A platform that researches the prospect, receives and answers inbound client queries, drafts a costed proposal in their own branding, routes it for a partner's approval, sends it, and then chases the follow-up on a schedule
We handed them a proposal process that had defeated two previous providers. What took a partner four hours now takes twenty five minutes, and it has been accurate every month since.
Our guarantee
We prove Return on Investment
Every build carries a 28 day, no questions asked money back guarantee, starting the day your first system goes live. Inside that window we show you the time the system has actually taken off your team, measured against what the process cost before. If the return is not there, we refund you in full and decommission the system.
28days
We prove Return on Investment, or you do not pay.
- Live in 14 Days
- 28 Day Money Back Guarantee
- You Own Everything We Build
Questions
What people ask before the first call.
If the answer you need is not here, the discovery call is fifteen minutes and there is no obligation attached to it.
What exactly do you build?
Working systems, not advice. Four voice agents that answer, qualify and book, and five operations agents that read documents, write proposals, drive systems that have no way to connect to them, and run privately on your own hardware. Each one takes a whole process off a person rather than assisting with it.
How long does it take to go live?
Fourteen days from onboarding to your first system running in the live path, not a demonstration of one. Days one to three are scope and the workflow map, three to nine are integration and training, nine to twelve are testing, and it goes live on day thirteen or fourteen.
What happens if it does not work?
Every build carries a 28 day, no questions asked money back guarantee that starts the day your first system goes live. Inside that window we measure what the process cost before against what it costs now. If the return is not there we refund in full and decommission the system.
Do we own what you build?
Yes, completely. We build on your accounts from day one, and the workflows, prompts, integrations, repository and documentation are yours on delivery. There is no platform to stay subscribed to and nothing stops working if you stop working with us.
Can you automate a system that has no way to connect to it?
Yes, and it is usually the reason clients call us. Where a system has no interface to build against, we drive it the way your team does, through the interface itself, safely and repeatably, with a full audit trail and a ledger that stops the same record being processed twice.
Where are you based, and who do you work with?
We are headquartered in London and deliver remotely, in the United Kingdom and internationally. Our clients are owner led businesses and professional firms, typically between ten and three hundred people, where one process is visibly holding the team back.
Tell us the process. We will tell you the hours it gives back and what it costs.
A private discovery call, with a fixed written quotation after it whether or not you go ahead. Leadership holding postgraduate degrees from the University of Manchester and the University of Oxford.
Live in 14 days, with a 28 day money back guarantee. Headquartered in London.