Four voice agents, five operations agents

Nine agents. Each one takes a whole process off a person.

Not assistants, and not advice. Every agent below has been built and run in production, and each one leads with the return it produces, because a capability without a number attached does not mean anything to a buyer.

Scope your first agent See the 71 platforms

Agent	What it takes over	Typical return
01 AI Receptionist	Never miss a call again.	Around 40 hours of phone cover a month, removed	Read on
02 Lead Response Agent	Your fastest responder, always online.	First reply cut from about 4 hours to under 30 seconds	Read on
03 Reactivation Agent	Turn dormant leads back into revenue.	600 dormant records worked in an evening, not over six weeks	Read on
04 Website Voice and Chat Agent	Give your website a voice that answers and acts.	Roughly 6 in 10 routine enquiries closed without a person	Read on
05 Messaging Operations Assistant	Run your business from a chat window.	A 90 minute morning admin round down to one voice note	Read on
06 Proposal and Quote Generator	Close more work without writing another proposal.	1 hour of writing reduced to about 4 minutes of review	Read on
07 Document Data Extraction	Get the numbers out of the paperwork.	2 hours of keying down to 10 minutes of checking	Read on
08 Legacy System Bridge	Automate the system your vendor will not open up.	3 days a month of re-keying between systems, removed entirely	Read on
09 Private AI on Your Infrastructure	Intelligence that never leaves your building.	One fixed build instead of a per seat licence that grows with the team	Read on

The returns above are typical for a first build rather than measured results for a named client. The figures in the client references are what those organisations reported to us.

Suite one

Voice and front of house.

Everything that arrives from outside the business. These agents answer, qualify, book and follow up, on the phone, on the website and in the messaging channel, at any hour.

Around 40 hours of phone cover a month, removed

AI Receptionist

Never miss a call again.

A voice receptionist that answers every call, day or night. It greets the caller, answers questions from your own documents, takes bookings straight into your calendar and passes anything sensitive to a human. No sick days, no salary, no queue at nine in the morning.

What it connects to

A telephony number, ported or newly provisioned
Google Calendar or Microsoft 365 calendars
Your CRM, whether that is HubSpot, Pipedrive or your own
Your price list, opening hours and service documents
WhatsApp Business for the follow up message

What it returns

Around 40 hours of phone cover a month, removed
Calls answered inside two rings at any hour, including weekends
Every call transcribed, summarised and written against the record

What it does not do

It does not pretend to be a person. Callers are told at the start that they are speaking to an automated assistant.
It does not take card details over the phone.
It does not handle a complaint, a safeguarding matter or anything it has not been trained on. Those go to a named human immediately.

Best for: Clinics, agencies, property firms and any office where the phone rings outside working hours
What we need from you: A number we can route, your opening hours and your booking rules

First reply cut from about 4 hours to under 30 seconds

Lead Response Agent

Your fastest responder, always online.

The moment a lead arrives from a form, an advert or a message, the agent replies. It answers the obvious questions, qualifies on fit and timing, and books the meeting straight into your diary with the notes already written into your CRM.

What it connects to

Website forms and landing pages
Paid advertising lead forms on Meta and Google
WhatsApp Business and the shared inbox
HubSpot, Pipedrive or the CRM you already run
Calendly or the calendar the meeting has to land in

What it returns

First reply cut from about 4 hours to under 30 seconds
Qualifying notes written into the CRM before a person opens the record
Meetings booked straight into the diary with the reminder sequence attached

What it does not do

It does not negotiate on price. Anything about discounting is routed to a person.
It does not send more follow ups than the number you approve.
It does not invent an answer. Anything outside its knowledge base is escalated rather than guessed.

Best for: Any business where enquiries arrive faster than the team can answer them
What we need from you: Your qualifying questions and the diary the meeting should land in

600 dormant records worked in an evening, not over six weeks

Reactivation Agent

Turn dormant leads back into revenue.

Works through the enquiries that went quiet, the no-shows and the quotes that were never signed. It references the previous conversation, offers a genuinely useful next step, and books a call back without being pushy.

What it connects to

Your CRM, live or as an export
Email delivery through Resend, Instantly or your own domain
WhatsApp Business where the contact opted in on that channel
The calendar the call back is booked into
A suppression list you control

What it returns

600 dormant records worked in an evening, not over six weeks
Every touch logged with the reason it was sent and what it referenced
Opt outs honoured immediately and permanently, across every channel

What it does not do

It does not contact anyone who has opted out or asked not to be contacted again.
It does not buy or scrape lists. It works the data you already own and have a lawful basis to use.
It does not run until you have approved the message and the schedule.

Best for: Firms sitting on years of enquiries that were never worked properly
What we need from you: The export, the offer, and who is allowed to be contacted

Roughly 6 in 10 routine enquiries closed without a person

Website Voice and Chat Agent

Give your website a voice that answers and acts.

An embedded agent trained on your product pages, price lists and internal knowledge base. Visitors ask a question in plain terms and get a precise answer, and the agent can raise a ticket, send a document, start an order or book an appointment without a human touching it.

What it connects to

Your website, through a single script tag
Product, service and pricing pages
The knowledge base, whether it lives in Notion, SharePoint or a folder
Zendesk or Intercom for anything that becomes a ticket
Stripe or Shopify where an order is involved

What it returns

Roughly 6 in 10 routine enquiries closed without a person
Answers traceable back to the page or document they came from
Tickets raised with the full context already attached

What it does not do

It does not answer from the open internet. It answers from your material only.
It does not change an order, issue a refund or apply a credit without a human approving it.
It does not hold on to a visitor who asks for a person.

Best for: Sites where the same twenty questions arrive every week through a form
What we need from you: Access to publish a script tag and the documents it should read

Suite two

Operations and back office.

Everything that happens once the work is inside the business. Reading, writing, keying, reconciling, and driving the systems that were never built to be automated.

A 90 minute morning admin round down to one voice note

Messaging Operations Assistant

Run your business from a chat window.

A private assistant that lives where your team already works. Trained on your files, calendar, inbox and systems, it takes a voice note or a message and does the rest: book the meeting, send the document, chase the outstanding item, summarise where every job stands this morning.

What it connects to

WhatsApp Business or Slack, wherever the team already talks
Microsoft 365 or Google Workspace, mail and calendar
SharePoint, Google Drive or the file store you use
Your CRM and your job or project tracker
Xero, QuickBooks or Zoho for anything financial

What it returns

A 90 minute morning admin round down to one voice note
A written position on every open job before the day starts
Documents found, drafted and sent without opening a single application

What it does not do

It does not send anything to a client without approval, unless you have explicitly asked for that.
It has access to nothing you have not granted, and every grant is revocable by you.
It is not a general purpose chatbot. It is scoped to your systems and your files.

Best for: Owners and managers who run the business from their phone
What we need from you: A number for the assistant and the systems it may read and write

1 hour of writing reduced to about 4 minutes of review

Proposal and Quote Generator

Close more work without writing another proposal.

After a sales call, the agent produces a branded, personalised proposal using your template, your pricing rules and what was actually discussed on the call. A follow-up email is drafted alongside it and waiting in your inbox.

What it connects to

Your call recordings or transcripts, from Teams, Zoom or Meet
The CRM record for the opportunity
Your pricing rules, rate card and discount policy
Your own template, in Word, Google Docs or a branded PDF
Your e-signature tool and the outbound mailbox

What it returns

1 hour of writing reduced to about 4 minutes of review
Pricing applied from your rules rather than from memory
The follow up sequence drafted alongside the proposal, ready to approve

What it does not do

It does not send the proposal. A person approves it first.
It does not discount outside the rules you set.
It does not sign or commit to anything on your behalf.

Best for: Consultancies and agencies where partners write their own proposals
What we need from you: Your template, your rate card and three examples of a good proposal

2 hours of keying down to 10 minutes of checking

Document Data Extraction

Get the numbers out of the paperwork.

Invoices, statements, delivery notes, contracts and reports arrive in every format imaginable and none of them are consistent. We build extraction that reads them accurately, checks its own arithmetic, flags what it is unsure about for a human, and writes the result straight into your system.

What it connects to

A monitored mailbox, a scanner output folder or an SFTP drop
SharePoint, Google Drive or your document store
Xero, QuickBooks, Sage or Zoho
Your ERP, warehouse system or database
A review queue your team works from

What it returns

2 hours of keying down to 10 minutes of checking
Arithmetic checked twice, with totals reconciled back to the document
Anything below the confidence threshold routed to a person rather than posted

What it does not do

It does not post to your ledger unless you have asked it to. The default is a draft and a review queue.
It does not guess. A field it is unsure of is flagged, not filled.
It does not need a separate template for every supplier, but genuinely handwritten documents still need a person.

Best for: Finance and operations teams keying the same figures in twice every week
What we need from you: Fifty real documents, including the messy ones, and the target system

3 days a month of re-keying between systems, removed entirely

Legacy System Bridge

Automate the system your vendor will not open up.

Most automation stops at the first system without an API, and that is usually the one holding your most important data. We drive those systems the way your team does, through the interface itself, safely and repeatably. Portals, internal platforms, government systems and software your supplier has no intention of upgrading.

What it connects to

Browser driven portals and supplier extranets
Internal platforms your vendor will not open up
Government, regulator and banking systems
Terminal and green screen applications
CSV, SFTP and direct database connections where they exist

What it returns

3 days a month of re-keying between systems, removed entirely
A full audit trail of every action the bridge took, with a timestamp
The work runs overnight, so the desk is already clear in the morning

What it does not do

It does not breach a platform's terms of use. We check that before we quote.
It does not run without a rollback plan and a ledger that stops the same record being processed twice.
It does not run silently. Every run reports what it did, what it skipped and why.

Best for: Anyone told by a previous provider that their main system cannot be automated
What we need from you: A test account on the system and someone who knows its quirks

One fixed build instead of a per seat licence that grows with the team

Private AI on Your Infrastructure

Intelligence that never leaves your building.

For confidential records, regulated data or anything that cannot legally be sent to a third party, we build systems that run entirely on hardware you control. The models are local, the data never leaves the premises, and there is no per-user subscription attached to it.

What it connects to

Hardware you own, or a cloud tenancy in your own name
Open weight models, run locally with no external calls
Your document store, indexed on the same machine
Your identity provider, so access follows your existing rules
Your backup and retention policy, unchanged

What it returns

One fixed build instead of a per seat licence that grows with the team
Nothing leaves the premises, so data residency is provable rather than asserted
A fixed running cost regardless of how heavily the system is used

What it does not do

It does not send anything to a third party model provider, by design.
It does not require an internet connection to answer.
It does not match the largest hosted models on every task. We tell you where the gap is before you buy, not after.

Best for: Regulated work, confidential records and anything that cannot lawfully leave the country
What we need from you: A machine to run it on, or the budget for one, and your data policy

The returns above are typical for a first build rather than measured results for a named client. The figures in the client references are what those organisations reported to us.

Twenty things we can build for you

AI ReceptionistsLead Response AgentsAutomated Sales SystemsProposal GeneratorsInvoice Data ExtractionLegacy System BridgesPrivate On-Premise AIBooking and Diary AgentsReactivation CampaignsCustomer Research EnginesQuotation PlatformsReporting PipelinesDocument ProcessingInternal Knowledge AssistantsOnboarding AutomationReconciliation EnginesEnquiry Triage SystemsFollow-up SequencersContract Review ToolingOperations Dashboards

The platforms

What we build on, grouped by the job it does.

71 platforms across 8 groups. Saying we integrate with everything means nothing. This is the actual list, and everything on it is something the work has touched.

Models and voice

The reasoning layer, and the systems that speak to your customers.

Anthropic Claude
OpenAI
Google Gemini
Azure AI Speech
Whisper
ElevenLabs
Deepgram
Local open-weight models

Creative and video

Generated video and imagery, where a brand needs volume.

Higgsfield
Runway
Kling
Luma
Sora
Midjourney
Flux
Synthesia
Figma

Automation and orchestration

How the steps get joined together and kept running.

n8n
Zapier
Make
Playwright
Docker
Webhooks
Queue workers

Outreach and CRM

Pipeline, sequencing and everything that touches a prospect.

HubSpot
Apollo
Lemlist
Instantly
Pipedrive
ActiveCampaign
Mailchimp
Calendly

Business systems

The platforms your team already lives in every day.

Microsoft 365
SharePoint
Google Drive
Google Calendar
Google Sheets
Zoho
Slack
WhatsApp Business
Notion
Airtable
Trello
Asana
ClickUp
Intercom
Zendesk

Finance and commerce

Where the numbers have to reconcile exactly.

Xero
QuickBooks
Sage
Stripe
Wise
Shopify

Build and infrastructure

What the systems themselves are made of.

TypeScript
Next.js
React
Python
.NET
PostgreSQL
Supabase
Vercel
Cloudflare
GitHub
Expo
Tauri

Measurement and delivery

So the savings can be proven rather than asserted.

PostHog
Sentry
Google Ads
Meta
Resend
Hostinger

Logos identify the platforms we integrate with and all marks remain the property of their owners. Several vendors ask that their mark is not redistributed, so those platforms appear as a text chip instead. If the platform you use is not listed, ask: the list is what we have shipped against, not a limit.

No interface, no problem

Where a platform has nothing to build against, we drive it through the interface the way your team does, with an audit trail and a no repeat ledger.

Your accounts, not ours

Every connection is authenticated on an account you hold, so ownership never leaves your side of the table.

Measured, not asserted

The measurement layer is the one most providers skip. It is the reason we can show you the hours the system took off the team.

Questions

Before you pick the first one.

The first build is the one that produces the proof, so it is worth choosing deliberately.

Can you build something that is not on this list?

Yes. The nine are productised because they are the ones we are asked for most often, and each has been shipped into production more than once. Around a third of our work is a process that fits none of them exactly, and it is scoped and priced the same way.

How do you decide which agent to build first?

By hours and by pain. On the discovery call we ask what the process costs today in people and time, how often it goes wrong, and who complains about it. The one with the largest number and the clearest owner goes first, because it produces the proof that pays for the next.

What do you need from us before a build can start?

Access on your own accounts, the documents the system should learn from, and one person who can answer questions about the process. For document work we ask for around fifty real examples, including the messy ones, because the awkward cases are what the build has to survive.

Will it work with the CRM we already have?

In almost every case, yes. We build against HubSpot, Pipedrive, Zoho and the major platforms directly, and where a system has no way to connect to it we bridge it through the interface itself. If we genuinely cannot make it work, we tell you on the call rather than after the invoice.

What happens when a platform we depend on changes?

Interfaces move and vendors ship redesigns. Every build ships with monitoring that alerts when a step stops behaving, and the optional support plan covers repairing it. Without the plan we quote the fix, and you own the system either way.

Are the return figures on this page measured results?

They are typical for a first build rather than measured results for a named client. The three figures in the client references are what those organisations reported to us after go live. We would rather publish a smaller number we can defend than a larger one we cannot.

Tell us the process. We will tell you which agent takes it and what it costs.

A private discovery call, with a fixed written quotation after it whether or not you go ahead. Leadership holding postgraduate degrees from the University of Manchester and the University of Oxford.

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